{"id":18080,"date":"2020-02-03T14:12:04","date_gmt":"2020-02-03T14:12:04","guid":{"rendered":"http:\/\/faceinews.com\/?p=18080"},"modified":"2020-02-03T14:12:04","modified_gmt":"2020-02-03T14:12:04","slug":"emirates-honours-distinguished-employees-at-the-12th-annual-najm-chairmans-awards","status":"publish","type":"post","link":"https:\/\/www.faceinews.com\/?p=18080","title":{"rendered":"Emirates honours distinguished employees at the 12th annual Najm Chairman\u2019s Awards"},"content":{"rendered":"

\"Morteza<\/a><\/p>\n

\"Faceinews<\/a><\/p>\n

Emirates honours distinguished employees at the 12th annual Najm Chairman\u2019s Awards
\nOne winner saved a child’s life at the boarding gate for a Dubai – Kochi flight
\nIndia, February 2020 \u2013 26 Emirates Group employees received the organisation\u2019s most prestigious recognition at the Najm Chairman\u2019s Awards held last week. The awards recognise employees whose work and actions are characterised by a strong work ethic, a spirit of innovation, extraordinary acts of bravery and selfless teamwork.
\nThe winners included Morteza Monfared, an Emirates Customer Services Supervisor. He was boarding passengers for a flight from Dubai to Kochi, when a panic stricken family rushed towards the gate, crying that their child had become unresponsive. Morteza sprang into action, positioned the child on the floor and immediately performed CPR to help the child. By this time, the medical team had arrived on the scene and took over. Morteza\u2019s quick thinking and prompt action resulted in saving the life of the child.
\nHis Highness Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive of Emirates Airline and Group, presented the coveted \u2018Najm Chairman\u2019s Award\u2019 to six individual and team achievements at a ceremony that took place at Emirates Group Headquarters today. The ceremony was attended by hundreds of colleagues, as well as friends and families of the honourees, and streamed live to thousands of employees around the world. The winners also received a monetary award for their contributions.
\nApplauding the exceptional employees on their wins, HH Sheikh Ahmed said: \u201cOur people are our greatest asset, and the Najm Chairman\u2019s Awards honourees are a perfect example of how Emirates Group employees live the values of our organisation, and with their powerful passion and initiative help drive our business and reputational momentum forward. We are grateful for the example they set everyday in helping to make a difference for customers, for their fellow colleagues and for our businesses around the world through their dedication and commitment to excellence. Today, we celebrate their achievements and contributions which truly embody the Emirates Group\u2019s can-do spirit.\u201d
\nNajm, which means \u2018star\u2019 in Arabic, has been the Group\u2019s employee recognition and reward programme since 2007. The Najm programme has different award tiers which recognises employees all year round for their excellence, commitment and innovation, and going above and beyond their roles to make a difference. This year, the Emirates Group recognised over 14,000 employee achievements through the programme.
\nThe \u2018Najm Chairman\u2019s Award\u2019 is the highest accolade at the Emirates Group, and nominated employees and teams undergo a rigorous process which is vetted and screened by department heads and senior management. Since 2008, 73 Najm Chairman\u2019s awards have been given out to employees across different departments at the Emirates Group.
\nPhenomenal Acts and Exceptional Initiatives
\nThe Najm Chairman\u2019s Award 2019\/2020 winners were honoured across a range of extraordinary achievements – saving lives, dedicating their time to create innovative solutions for the business and operation, overcoming overwhelming challenges through teamwork, and delivering service excellence.
\nGoing beyond the call of duty for a sick customer
\nMohammed Imamuddin was doing his mailing rounds when he heard a colleague from Emergency Response Planning call out to him urgently. An elderly passenger, who was in transit to Dhaka, had just collapsed from a heart attack, and the colleague was attending to him. The passenger and his wife could only speak their own native Bangla. Mohammed immediately rushed to assist as a translator for the passenger and emergency services. However, his assistance to the sick passenger did not end there. Mohammed also used his personal time to visit the passenger at over the next 10 days of his recovery in Dubai. He helped to translate and communicate the passenger\u2019s requests to the travel agency in Dhaka as well as other government agencies. He contacted the passenger\u2019s family, and kept them updated on the passenger\u2019s condition. Mohammed even took the time to prepare homemade Bangla dishes for the passenger. Mohammed\u2019s generosity and care for this passenger went above and beyond his work responsibilities.
\nSelfless teamwork results in aircraft recovery in harsh conditions
\nOmar Al-Samarrai, Mook Park, Giovanni Scalsi Riquelme and Andre Weidlich were recognised for the recovery work they led after an emergency diversion to Goose Bay Airport Newfoundland, Canada. Challenges mounted as the airport lacked the resources and facilities to cope with the large aircraft and volume of customers onboard. However, this did not deter the team who effectively managed the situation, and took care of customers. Buses were arranged to transport groups of passengers to the terminal and updates communicated on an ongoing basis until the replacement aircraft arrived. Despite several obstacles along the way, the flight deck and cabin crew\u2019s teamwork was instrumental in delivering outstanding airmanship and decision making to ensure the comfort and safety of passengers.
\nDeveloping The Hub Monitor
\nTo improve on-time aircraft turnarounds at the Dubai hub, a group of team members from Emirates Engineering, IT, Operations Research & Effectiveness, dnata Airport Operations, Flight Operations and Operations Control collaborated and worked with agility and tenacity to deliver an application that tracked turnaround activities in real time, proactively identifying causes for potential delays, which provided significant benefits to the airline\u2019s operation and saved the company millions of dirhams.
\nHeroic actions rescue a choking child
\nAlanah Mercer, Emirates Senior Airport Services Agent at Brisbane Airport was queueing at a food outlet when a child, who was in front of Alanah with her mother, started to choke violently. Straight away, Alanah took the child, reached in to her mouth to dislodge the foreign object, helping the child breathe normally again. Alanah saved the child from a potentially life threatening situation, going above and beyond her call of duty.
\nGround breaking Revenue Optimisation platform
\nEmirates\u2019 Revenue Optimisation department wanted a solution that would bring consistency to the demand, price and flight management function as well as provide speed to market and competitive fares. A project team was assembled to develop a new data sourcing platform, which involved sifting through a billion data records, developing new processes, system testing and training many users. What resulted was an application that reduced data analysis times, quickly identified revenue optimization opportunities, tracked the competition, and helped teams take critical commercial decisions quickly, helping grow the airline\u2019s incremental revenue in the last financial year<\/p>\n","protected":false},"excerpt":{"rendered":"

Emirates honours distinguished employees at the 12th annual Najm Chairman\u2019s Awards One winner saved a child’s life at the boarding gate for a Dubai – Kochi flight India, February 2020 \u2013 26 Emirates Group employees received the organisation\u2019s most prestigious recognition at the Najm Chairman\u2019s Awards held last week. The awards recognise employees whose work […]<\/p>\n","protected":false},"author":2,"featured_media":18081,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-18080","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate"],"_links":{"self":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/18080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18080"}],"version-history":[{"count":1,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/18080\/revisions"}],"predecessor-version":[{"id":18082,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/18080\/revisions\/18082"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/media\/18081"}],"wp:attachment":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18080"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18080"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}