![\"manageengine](\"http:\/\/faceinews.com\/wp-content\/uploads\/2017\/07\/manageengine-new-light.png\")
<\/a>Let\u2019s IT admins provide better assistance using<\/strong>\u00a0voice and video chat options, remote registry access, and multi-monitor support to troubleshooting toolset<\/strong><\/li>\n\u00a0<\/strong>Chennai, India \u2014\u00a0July 20, 2017<\/span>\u00a0\u2014<\/strong>\u00a0ManageEngine<\/a>, the real-time IT management company, today announced the addition of enhanced tools to its endpoint management solution,\u00a0Desktop Central<\/a>. Available immediately, these new tools allow IT admins to troubleshoot remote computers using voice and video chat, control multiple monitors while troubleshooting, and manage computers\u2019 registry keys remotely. Desktop Central has expanded the scope of desktop management with support for Linux software deployment as well.<\/p>\n Based on analysis by Jeff Rumburg, co-founder and managing partner at MetricNet, enterprises in North America spend on average $118 per service request ticket, taking one and a half to two hours to resolve each ticket. With enhanced tools like voice and video calls and multi-monitor troubleshooting options, enterprises can drastically reduce the cost per ticket and average resolution time. Spending less time on each ticket, IT admins can improve their productivity in the long run.<\/p>\n \u201cEnhanced SLA resolution time combined with a lower cost per ticket can dramatically increase a business\u2019s profit and productivity,\u201d\u00a0said Mathivanan Venkatachalam, Director of Product Management for Desktop Central.<\/strong><\/p>\n \u201cThe new tools in Desktop Central have saved me countless hours and days of remote troubleshooting, allowing me to help people even faster because of the remote access capabilities,\u201d\u00a0said Luke Schaedle, Director of Information technology at Good Will-Hinckley, a ManageEngine customer since 2013.<\/strong>” It really has lived up to my expectations.”<\/p>\n Highlights:<\/p>\n <\/p>\n Pricing and Availability<\/strong><\/p>\n ManageEngine Desktop Central is available for immediate download at\u00a0manageengine.com\/products\/desktop-central\/download<\/a>. Pricing starts at $645<\/p>\n About Desktop Central<\/strong><\/p>\n Desktop Central is an unified endpoint management solution that helps in managing thousands of servers, desktops and mobile devices from a central location. It automates the complete desktop and mobile device management life cycle, ranging from a simple system configuration to complex software deployment. Used by more than 6,000 customers around the globe, it helps businesses cut costs on IT infrastructure, achieve operational efficiency, improve productivity and combat network vulnerabilities. For more information, visitmanageengine.com\/products\/desktop-central<\/a>.<\/p>\n \u00a0<\/strong>About ManageEngine<\/strong><\/p>\n ManageEngine is bringing IT together for IT teams that need to deliver real-time services and support. Worldwide, established and emerging enterprises \u2014 including more than 60 percent of the Fortune 500 \u2014 rely on our\u00a0real-time IT management tools<\/a>\u00a0to ensure tight business-IT alignment and optimal performance of their IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of\u00a0Zoho Corporation<\/a>\u00a0with offices worldwide, including the United States, India, Singapore, Japan and China. For more information, please visit\u00a0buzz.manageengine.com\/<\/a>; follow the company blog at\u00a0blogs.manageengine.com\/<\/a>, on Facebook atwww.facebook.com\/ManageEngine<\/a>\u00a0and on Twitter\u00a0@ManageEngine<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" Let\u2019s IT admins provide better assistance using\u00a0voice and video chat options, remote registry access, and multi-monitor support to troubleshooting toolset Now supports business app deployment for Linux operating systems \u00a0Chennai, India \u2014\u00a0July 20, 2017\u00a0\u2014\u00a0ManageEngine, the real-time IT management company, today announced the addition of enhanced tools to its endpoint management solution,\u00a0Desktop Central. Available immediately, […]<\/p>\n","protected":false},"author":2,"featured_media":6287,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-6286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate"],"_links":{"self":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/6286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6286"}],"version-history":[{"count":1,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/6286\/revisions"}],"predecessor-version":[{"id":6288,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/posts\/6286\/revisions\/6288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=\/wp\/v2\/media\/6287"}],"wp:attachment":[{"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.faceinews.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n