{"id":9742,"date":"2018-03-08T15:15:09","date_gmt":"2018-03-08T15:15:09","guid":{"rendered":"http:\/\/faceinews.com\/?p=9742"},"modified":"2018-03-08T15:15:35","modified_gmt":"2018-03-08T15:15:35","slug":"ai-holds-promise-of-making-mishandled-bags-a-thing-of-the-past","status":"publish","type":"post","link":"https:\/\/www.faceinews.com\/?p=9742","title":{"rendered":"AI HOLDS PROMISE OF MAKING MISHANDLED BAGS A THING OF THE PAST"},"content":{"rendered":"

\"Shake<\/a><\/p>\n

Airlines, airports look to artificial intelligence to revolutionize baggage management\u00a0<\/em><\/p>\n

INDIA \u2013\u00a08 March 2018<\/span>\u00a0\u2013<\/strong>\u00a0The smart use of technologies such as artificial intelligence is expected to revolutionize the management of baggage over the next decade, promising to make mishandled bags an increasingly rare event for passengers globally. This is according\u00a0SITA\u2019s Intelligent Tracking: A Baggage Management Revolution<\/em><\/a>\u00a0<\/em>paper published today.<\/p>\n

\u00a0\"Faceinews<\/a><\/p>\n

The paper notes that more than 4.5 billion bags are handled by industry baggage systems each year but airlines and airports will have to cope with twice that number with passenger numbers set to double over the next 20 years. Already, through improvements to technology and processes, the air transport industry has halved its annual mishandling cost over the past decade from US$4.22bn to US$2.1bn. However, every mishandled bag is one too many and the industry continues to seek ways to reduce the number further.<\/p>\n

Ilya\u00a0Gutlin, President of SITA Air Travel Solutions, said: \u201cWe\u00a0at SITA believe that harnessing\u00a0data\u00a0and\u00a0AI\u00a0in a meaningful way will revolutionize how we manage the air transport industry in the next decade.\u00a0SITA has a unique role to play in realizing the potential of data and\u00a0baggage management is one area\u00a0that\u00a0will benefit. It is an area we are strongly focused on,\u00a0collaborating\u00a0across the industry to innovate.\u201d<\/p>\n

The industry\u2019s immediate focus is on implementing the International Air Transport Association\u2019s Resolution 753. The resolution requires member airlines keep track of each bag and share that tracking information with all involved in delivering those bags back to passengers at their destination. While\u00a0the resolution will deliver accurate data on the journey undertaken by each and every bag, the industry is already looking beyond the resolution to develop an even more accurate model for baggage operations.<\/p>\n

Ilya\u00a0Gutlin, said: \u201cThe bag tracking data that will be generated and collected under Resolution 753 will provide the air transport industry with a rich stream of data. This can be\u00a0enhanced\u00a0with AI tools\u00a0to create greater efficiencies in baggage operations and, ultimately, to improve our experience as passengers.\u201d<\/p>\n

From an operations point of view, AI will allow airports\u00a0and airlines\u00a0to learn what baggage routes cause the most stress on their systems and\u00a0what factors are\u00a0most likely to cause them.\u00a0These systems could also generate insight into the patterns of baggage movements that would enable airlines to deliver bags more effectively.<\/p>\n

Using AI, intelligent machines will enable baggage to be autonomously managed from the moment a passenger checks in their bag to when it arrives at the destination \u2013 all without human intervention. For example, in this vision of the future, autonomous loaders could be used to transport bags between the terminal and aircraft. Baggage data will also allow airlines and airports to provide passengers more relevant information on their baggage as it makes its journey from departure to destination.<\/p>\n

Already\u00a0important\u00a0progress in harnessing the power of AI has been made and the\u00a0air transport community\u00a0is learning from the experiences of\u00a0the supply chain industry which is leading the way\u00a0in implementing\u00a0AI-led\u00a0business models.<\/p>\n

Ilya\u00a0Gutlin\u00a0said:\u00a0\u201cThe digital transformation around baggage is\u00a0already\u00a0happening and the Intelligent Tracking: A Baggage Management Revolution paper discusses how harnessing AI will revolutionize our industry in the next decade. It will take time\u00a0but\u00a0AI will unleash the potential to make baggage operations\u00a0more service orientated. This means baggage delivery becomes\u00a0more\u00a0secure\u00a0and enables airports and airlines to deliver\u00a0tailored baggage services to their passengers.\u201d<\/p>\n

\u2013 ENDS \u2013<\/strong><\/p>\n

Notes<\/strong><\/p>\n

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  1. SITA Baggage Report 2017<\/li>\n<\/ol>\n

    \u00a0<\/strong><\/p>\n

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